Delivery
We offer safe, reliable and efficient delivery to regions worldwide. Please see below to view the service that applies to your order, along with anticipated shipping times. All deliveries are dispatched next business day except in peak periods, where packages will be dispatched within 48 hours. A business day refers to a day that is not Saturday, Sunday, or a national holiday.
FOR CUSTOMERS IN THE MAINLAND UK, NORTHERN IRELAND, AND OUTLYING ISLANDS, WE OFFER
UK Standard Delivery: 3-5 Business days
UK Next Day Delivery: Order Before 8 pm on weekdays, 6 pm on weekends.
Free delivery for all orders over £95 (UK only)
PEAK TIMES
During peak times your order will be dispatched within 48 hours of being received. Please factor this in, in addition to your standard delivery time.
CUSTOMERS IN EUROPE
European standard: 7-10 business days*
Europe Express: 3-5 business days
Free delivery for all orders over £100
*Please be aware your order may be held in your country’s Customs services for a short period of time. We are unable to accept responsibility for minor delays that may be caused by this.
CUSTOMERS IN ROW – REST OF WORLD
ROW Standard: 7- 10 business days
ROW Express: 5 – 10 business days
Free delivery for all orders over £130
*Please be aware your order may be held in your country’s Customs services for a short period of time. We are unable to accept responsibility for minor delays that may be caused by this.
GENERAL INFORMATION
We aim to dispatch orders placed Monday to Friday the next business day. Any orders placed on the weekend will be dispatched Monday except bank holidays (UK only).
Back On Top cannot be responsible for any transit losses caused due to incorrect or incomplete addresses. Please ensure your address is entered correctly at the time of purchase. If your address is incorrect please contact us immediately.
ANTI-FRAUD
Please note, we use the latest anti-fraud technology to ensure the security of your transactions.
We retain the right to permanently refuse service in instances of attempted fraud.